The full guide

SMART, from contract to control room

Everything the public record supports about the FAA’s AI air traffic tool: what it is, who built it, how a recommendation travels through the agency, where it is deployed, and what has not been published.

Updated 14 Nov 2026 14 min read Primary sources only

Most coverage of SMART answers one question: is it on? This guide answers the harder ones — what the software actually produces, who signs off on it, what the contract buys, and which of the numbers circulating this week are FAA’s and which are someone else’s arithmetic.

What SMART is

Strategic Management of Airspace, Routes and Trajectories — SMART — is a cloud-based platform that the FAA describes as enhancing its existing air traffic management systems. It gives controllers and aircraft operators what the agency calls a shared, data-driven view of the national airspace before flights depart.

The input side is the part the FAA talks about most: about 200 data streams, including weather patterns, flight paths, traffic flow and controller staffing metrics, centralised into one platform. The output side is deliberately narrower: route and departure-time recommendations that human staff can accept or decline.

“SMART is a cloud-based platform system that enhances existing FAA air traffic management systems. It provides air traffic control and aircraft operators with a shared, data-driven view of the National Airspace before flights depart.”
FAA SMART one-pager, September 2026

Note the naming variants in circulation. The FAA writes “Routes and Trajectories” in its statements and “Routes, and Trajectories” in the one-pager; GAO uses “Routing, and Trajectories”. They all describe the same system. Some outlets drop the conjunction entirely.

How a recommendation travels

SMART is not wired directly into a radar scope, and this is the detail that most summaries skip. The FAA’s own description has four stages:

  1. Collection. The platform ingests roughly 200 streams — weather, flight paths, flow and staffing.
  2. Recommendation. It identifies potential conflicts before they occur and proposes efficient routes and departure times.
  3. Verification. A team of FAA specialists in the SMART center in Washington, D.C. analyses and validates the data, then provides scheduling recommendations to the Air Traffic Control System Command Center in Warrenton, Virginia.
  4. Decision. The Command Center routes those recommendations to air traffic control facilities, where local leadership “can choose to accept or pass on” them. Controllers remain responsible for separating aircraft.

The contract: two products, one award

In June 2026 the FAA awarded Air Space Intelligence (ASI) a contract covering two complementary technologies. The first, FMDS, is described by the agency as the new technological backbone of the Command Center. The second is SMART, an enhancement within FMDS.

The value usually quoted is $875 million over 12 years. That figure comes from reporting based on contract records; the FAA’s own announcement does not state a value or a term. Both facts are worth keeping apart: the scope is official, the price tag is reported.

Deployment: all 22 centers

SMART began in a limited mode in the airspace around Washington, D.C. on 21 September 2026. On 10 November the FAA said it “will now use SMART in the airspace of all 22 centers across the country”.

Nationwide airspace use is not the same as a finished system. The FAA has not published a completion date for full capability, and the difference matters when you read headlines that describe the tool as “fully deployed”.

ZDCWashingtonFirst, 21 Sep
ZABAlbuquerque10 Nov
ZAUChicago10 Nov
ZBWBoston10 Nov
ZDVDenver10 Nov
ZFWFort Worth10 Nov
ZHUHouston10 Nov
ZIDIndianapolis10 Nov
ZJXJacksonville10 Nov
ZKCKansas City10 Nov
ZLALos Angeles10 Nov
ZMAMiami10 Nov
ZMEMemphis10 Nov
ZMPMinneapolis10 Nov
ZNYNew York10 Nov
ZOAOakland10 Nov
ZOBCleveland10 Nov
ZSESeattle10 Nov
ZTLAtlanta10 Nov
ZANAnchorage10 Nov
ZHNHonolulu10 Nov
ZLCSalt Lake City10 Nov

Center codes and names follow FAA facility identifiers. Dates reflect the FAA’s 21 September and 10 November 2026 statements; they mark announced use, not completion of build-out.

The 180 flights, 10 minutes and 80 gallons

The FAA’s published figures, from 21 September to 10 November 2026:

  • helped reroute 180 flights;
  • saved an average of 10 minutes per flight;
  • saved an average of almost 80 gallons of fuel per flight.

Read those as claims with a scope, not as settled results. The agency has not published a baseline, a comparison period or a method for attributing the saving, and no independent evaluation has been made public. The arithmetic that turns 80 gallons into roughly $345 per flight at $4.31 a gallon is a news outlet’s calculation, not an FAA figure.

Scale is the other caution. 180 flights over roughly seven weeks is a few flights a day. That is a reasonable sample for a regional trial. It is not evidence of a national effect, and it says nothing about your flight.

Oversight: who was consulted, who was not

The National Air Traffic Controllers Association (NATCA) said it was not involved in the “design, testing, or implementation of SMART” and therefore “cannot speak to its effect on the air traffic control workforce”. That is a statement about non-involvement, not opposition — a distinction much of the coverage blurs.

In Congress, lawmakers asked the FAA to pause the system at Reagan National, Dulles and Baltimore/Washington, and separately asked the Government Accountability Office to review the programme. The GAO request asks for an assessment of the FAA’s safety-risk management activities, any quantifiable performance metrics, and the development and deployment strategy. The letter’s own framing is blunt: AI within SMART has “rightfully raised serious questions about its reliability and safety benefits”.

A GAO review has been requested. As of 14 November 2026 we found no confirmation that GAO has accepted it, and no published independent safety review of SMART.

Then came 13 November: a nationwide ground stop of roughly four hours following what the FAA described as communication issues affecting multiple centers. ASI said the stop was “not based on or a result of the SMART system, any product of ASI or our integration with FAA and ATC”, and the Transportation Secretary said there was “no possible way” SMART was involved. Nothing in the public record attributes the outage to SMART. It is in this timeline because it is the context in which the next set of claims will be made.

What we are watching

  • Metrics. Whether the FAA publishes route-level or delay-level performance data, with a baseline.
  • GAO. Whether the requested review is accepted and, later, what it finds.
  • Completion. A published definition and date for full system capability.
  • Workforce. Whether NATCA is brought into design or evaluation, and what controllers report about workload.
  • Attribution. Any airline or FAA claim that a specific flight was saved by SMART, and the data behind it.
Correction policy. If any fact on this page changes — a figure withdrawn, a GAO review confirmed, a date moved — the page is updated and the change is noted. Tell us at contact@airtraffictool.com.

Sources

  1. FAA: SMART begins limited operations in D.C. airspace · 21 Sep 2026
  2. FAA: SMART one-pager (PDF) · Sep 2026
  3. FAA: Air Space Intelligence contract announcement · 22 Jun 2026
  4. FAA: nationwide use and the 180-flight figures · 10 Nov 2026
  5. Nextgov: 12-year, $875M award · 22 Jun 2026
  6. Ars Technica: expansion, and NATCA not involved · 11 Nov 2026
  7. Letter requesting a GAO review (PDF) · 13 Oct 2026
  8. The Hill: ASI denies link to the ground stop · 13 Nov 2026

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